Privacy policy
YOUBYOU Privacy Policy
Last updated: 28 September 2026
1. DATA CONTROLLER
YOUBYOU is the trading name of the online store operated by ISKCON International Society for Kind Consciousness, Dutch Chamber of Commerce number 34348423, Keizersgracht 520-H, 1017 EK Amsterdam. For privacy questions, please contact us at radhaacyuta@live.nl or +31 6 26864568.
2. DATA WE PROCESS
Depending on how you use the store, we may process the following data:
- name, billing and delivery address, email address and telephone number;
- order, payment, return and transaction data;
- account details and preferences when you use an account;
- messages and information you provide to customer service;
- technical data such as IP address, device data, browser data, cookies and website usage.
Payments are processed by Shopify Payments, PayPal or another selected payment provider. YOUBYOU generally does not receive full payment-card details.
3. HOW WE USE DATA
We use personal data to:
- process orders, payments, delivery, returns and customer service;
- manage your account and communications;
- prevent fraud, misuse and security issues;
- comply with legal and administrative obligations;
- analyse and improve the website and our services;
- send marketing communications where consent has been given or where this is permitted by law.
Processing is based on performance of the contract, legal obligations, legitimate interests such as the security and improvement of the store, and consent where required by law.
4. WHO WE SHARE DATA WITH
We only share data that is necessary with service providers such as Shopify, payment providers, fulfilment and delivery partners, IT and hosting providers, analytics and marketing services for which consent has been given, professional advisers and competent government authorities where required by law. These parties may only use the data for their agreed task or in accordance with their own applicable privacy obligations.
5. SHOPIFY AND INTERNATIONAL TRANSFERS
The store is hosted by Shopify. Shopify processes data to provide and improve the online store, checkout, payments, security and other store functions. Data may be processed outside the European Economic Area. Where this occurs, appropriate legal safeguards are used, such as an adequacy decision or standard contractual clauses approved by the European Commission. More information is available in Shopify’s consumer privacy policy: https://www.shopify.com/legal/privacy/consumers.
6. COOKIES
Necessary cookies are used to make the store and checkout function. Analytics or marketing cookies are only placed where consent is required and you give that consent. You can change your choice through the cookie banner or your browser settings.
7. RETENTION PERIODS AND SECURITY
We do not retain personal data for longer than necessary for orders, customer service, administration, disputes and statutory retention obligations. We take appropriate technical and organisational measures, but no internet service can guarantee complete security.
8. YOUR RIGHTS
Under the GDPR, where applicable, you may request access, correction, deletion, restriction, portability or object to processing. You may withdraw consent at any time without affecting the lawfulness of earlier processing. Send your request to radhaacyuta@live.nl. We may ask for information to verify your identity. You may also lodge a complaint with the Dutch Data Protection Authority.
9. MARKETING
You may unsubscribe from marketing communications using the unsubscribe link in an email or by contacting us. Service communications concerning an order or account may still be sent after you unsubscribe.
10. CHILDREN
The store is not intended to knowingly collect children’s personal data. Please contact us if you believe that a child has provided data without appropriate consent.
11. CHANGES
We may amend this privacy policy when our practices or the law changes. The most recent version and its corresponding date will be published on this page.
12. CONTACT
YOUBYOU / ISKCON International Society for Kind Consciousness
Keizersgracht 520-H
1017 EK Amsterdam
The Netherlands
Dutch Chamber of Commerce (KVK) number: 34348423
Email: radhaacyuta@live.nl
Telephone: +31 6 26864568